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Job Title-Accountability Key Activities KPI
Ensure In-shop branding, Signage, Boards, etc. at dealers’ outlets.
Implementation of the MOP system.
Report un-authorized dealer selling / unauthorized product selling.
Collect and provide an update on competitor’s activities such as new
product introduction / scheme launch / Price changes / incentive / discounting structures etc.
Participate in local level fairs/exhibitions alone with ZD / Dealers.
Approach Institutions / Bulk buyers / Search of prospective end customers.
Identify opportunities for appointing dealers.
Appointment of new ROs and MBOs as per plan.
Conversion of ROs to MBOs, MBOs to Exclusive, Exclusive to Shoppes/ World/ Galleries as per plan.
Visit ZDs / ADs / Dealers as per plan.
Ensure that Dealers receive and understand all communications/policies, etc.
Provide technical assistance to customers regarding foam applications & appropriate uses.
Resolve dealer queries.
Ensure timely end customer complaint
PROFITABLE GROWTH
MARKET DEVELOPMENT & PENETRATION, CUSTOMER SATISFACTION
Implement and monitor policies to achieve targeted sales, improve market share on a sustainable basis.
Provide ongoing technical and sales service to Channel partners & end customers. Identify market trends & opportunities; negotiate contracts with the aim of maximizing sales profits.
Accountability Key Activities KPI
Credit Days redressal.
Ensure that payments are received timely from customers.
COLLECTIONS
Experience & Qualification As per the policy.
Working Relation Maintains relationships with Distributors/dealers by understanding their problems, market needs and challenges.
A close relationship with seniors to implement business plan/policies in the market.
Cooperative relation with sales colleagues to exchange ideas for better performance.
Key Decisions Decision on the genuineness of complaints.
The information included in this job description is intended to reflect in general the duties and responsibilities of this job should not be interpreted as being all-inclusive.
