If interested please connect us through email : hr@crescendoglobalsolutions.com
or
call us on 8445577801
Sr Engineer Service
We have an opening for Japanese Company
Position – Sr Engineer Service
Location – Mumbai
Salary details - 6 LPA negotiable
Educational Qualification - Any Graduate/ Post Graduate
Desired candidate profile –
Responsible for in house Repairs of Digital Cameras, DSLR & LENSES, service operation function, meeting KPI Norms, Customer Satisfaction, control measures.
Troubleshooting, Repair & Servicing of Imaging Products in Company’s own Service Centre,
Achieving productivity by Quick Resolution of customer problem by repairing each category wisely and asap to achieve the Targets
Handling customer queries/escalation over telephone/personally
Controlling of TAT and other service parameters
Controlling of part consumption by precise troubleshooting & identification of faults
Identifying/Controlling repeat cases & making appropriate action plan to avoid the same
Responsible for Quality Control of Repaired products
Build & maintain positive customer relationship
